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Delivery Partner – Singapore

Syniti is an innovative, global leader in Enterprise Data Management. With smart and powerful resources like our award-winning software platform and premier consultants, Syniti helps the world’s top enterprises create unique advantage and value with their data. Whether the goal is bringing new products to market faster, accelerating time-to-value for a new ERP system or corporate acquisition, powering new AI/ML initiatives, or increasing profitability by eliminating inefficiencies, Syniti ensures your business’s data is a high-performing and trusted asset. Syniti is also a preferred data solution used by the world’s top system integrators, and a portfolio company of BridgeGrowth Partners LLC. Headquartered in Boston, Massachusetts with offices in 25 countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives.

Position Summary

The Delivery Partner is a senior role within Syniti that is responsible for leading the delivery of critical projects for our customers, whilst also assisting with the future direction of our Practice-led model, by providing management direction and exercising influence over critical decisions.

Primary Responsibilities

  • Defines and determines the direction of business opportunities and needs
  • Works to maximise the financial performance of their area of responsibility through delivery leadership of existing accounts and supporting the growth of new ones
  • Supports multiple projects by collaborating with Project and Program Managers and leveraging resources to maximise project performance and minimise risk
  • Represents the organisation in a wide assortment of interactions, both inside and outside the organisation
  • Accountable for delivery quality and financial performance of their projects, which are typically across multiple customers
  • Provides overall program planning and deployment oversight for accounts within their Practice
  • Ensures that consultants working on their projects grow in functional, technical and consulting skills, particularly within the industry or practice assigned
  • Develops expectations for engagement management within the APJ region
  • Provides for continuity of personnel as needed (e.g., number, skills, C level)
  • Effectively supports engagement and proposal teams
  • Effectively manages the most difficult and complex relationships with important customers and partners
  • Assists in negotiating and approving business terms and conditions of contracts with customers and teaming partners
  • Works to seek out new opportunities within the client to maximise revenue opportunity
  • Listens to customer’s problems and develops solutions to drive deeper adoption of Syniti solutions
  • Raises delivery issues to appropriate levels within the customer and Syniti, highlighting when the initial objective of the engagement understanding is changing
  • Ensures the submission of project reports internally and externally alongside the PM or Delivery Lead where there is no PM staffed
  • Adheres to all PM score metrics in a timely manner
  • Proactively suggests process improvements in delivery methodology, approach or back office support functions
  • Watches for health of the team, escalating as required
  • Effectively supervises Project Managers and helps them to achieve their career aspirations
  • Travel required up to 80%


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The qualifications listed below are representative of the knowledge, skills, and abilities required.

  • Proven experience in leading SAP migrations
  • Proven experience leading multi-disciplinary teams with on-shore and off-shore delivery teams
  • Participated and led several Project Management initiatives/activities
  • Experience in project delivery methodologies
  • Essential to have experience in working on multiple concurrent projects
  • Strong technical knowledge and a desire to maintain technical excellence
  • An organised and methodical person who enjoys working in a collaborative environment
  • Strong attention to detail
  • Excellent presentation skills and ability to communicate in simple language to a variety of audiences
  • Strong stakeholder management and relationships builder
  • The ability to use your initiative and make decisions under pressure
  • Excellent written and verbal communication skills in English

If you are interested in this or any one of the exciting career opportunities at Syniti®, please go to www.syniti.com and view our Careers section, where you should complete the on-line application process.

Syniti is an Equal Opportunity Employer