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Sr. Microsoft Office 365/Windows Systems Engineer – Remote – US – Boston, MA

Syniti, formerly BackOffice Associates, was founded to solve business’ complex data challenges, bringing synergy between data and business, delivering confidence and progress along clients’ business transformation journey. Through a combination of unique data expertise, services, and intelligent software leveraging artificial intelligence and machine learning, we help clients manage their data journey from data conversion to data quality, data archival and replication, master data management, analytics, information governance, and data strategy.

Utilizing the market’s top data specialists, validated industry knowledge and proven methodologies, Syniti has led thousands of successful data journey projects for Forbes Global 2000 organizations. SAP resells Advance Data Migration and Information Steward Accelerator by BackOffice Associates as SAP Solution Extensions.

Syniti is a purpose-driven company. “We’re embracing the future together as one – with our employees, clients and partners – accelerating global and human progress, one data challenge at a time.”

Headquartered in Boston, MA, Syniti operates in 25 countries around the globe.

Position Summary

The Senior Microsoft Office 365 / Windows Systems Engineer is responsible for administering, overseeing, and supporting Syniti’s Office 365 environment and the VMware based Windows Server environment at our datacenter. As a Senior Systems Engineer, you will plan, design, and implement Microsoft Server and Office 365 solutions for the business. The person in this role will be a strong Senior Systems Engineer who will provide technical leadership and hands on delivery. You will be a subject matter expert in all aspects of Office 365 and Windows Server and networking solutions and must be able to own our Office 365 and our Windows Server environments.

Primary Responsibilities:

  • Provide expert level administration and technical leadership for our Office 365 environment, including Exchange, Teams (including voice), SharePoint and OneDrive
  • Administer and manage our VMware environment located at our datacenter
  • Maintain a sharp focus on the security of our Office 365 and Server environments and ensure that requests from the business are met without compromising security
  • Gather and assess business requirements, develop and present solutions, produce design and migrating strategy documents, and provide guidance and knowledge transfer to team members and end users
  • Automate core system setup tasks using configuration management tools
  • Provide recommendations on changes and design enhancements to improve reliability, security, processes, and performance
  • Create architectural and operational documentation and change requests in accordance with organizational policies and best practices
  • Participate in troubleshooting operational break-fix issues on an emergency basis
  • Take responsibility for meeting commitments; demonstrate a desire to succeed and  a history of delivering solutions by deadline

Qualifications:

  • A Bachelor’s Degree in Computer Science, related field or commensurate experience
  • 5 years of advanced Office 365 administration experience
    • Email routing, complex configuration
    • Security and compliance
    • Antiphishing / antispam configuration
    • SharePoint and OneDrive (advanced level)
  • 5 years of advanced Windows Server experience
    • Installation & configuration
    • Troubleshooting, including performance
    • Active Directory
    • Azure AD including SSO
  • Broad knowledge of Microsoft technologies and products, with specialization in Office 365, Exchange Online, Windows Server, Active Directory
  • Proven experience with VMware deployment, environment design and administration
  • Networking Experience – TCP/IP to advanced level, DNS, subnetting, VLANs, network design
  • Proficient in Backup / recovery technology and operations
  • Basic Cisco router/switch configuration experience
  • Proven technical leadership of a team
  • Experience working in security certified (ITIL, ISO 27001, SOC etc.) environments
  • Sophisticated troubleshooting and problem-solving skills
  • Excellent communication skills and the ability to communicate with non-technical audiences
  • Strong customer service mentality and high standards when working with internal and external stakeholders
  • Drive for continual improvement
  • Experience working remotely and operating independently
  • Availability for out of standard working hours support / response

Nice to have:

  • SQL Server administration, troubleshooting experience preferred
  • Windows desktop management and control experience
  • AWS/other cloud hosting design/deployment/admin experience
  • IIS experience
  • Experience working with outside vendors and evaluating proposals

If you are interested in this or any one of the exciting career opportunities at Syniti®, please go to www.syniti.com and view our Careers section, where you should complete the on-line application process.