International Utilities Organization – Asia Pacific

Challenge

An international utilities, operations and maintenance provider with a staff of over 30,000, sought to integrate an acquired company into their IT landscape. The utilities provider wanted to drive business outcomes from a more accurate business data set with HR and payroll data being the first area of focus. Data would need to be harmonized and migrated from the two organization’s disparate legacy systems into the new SAP system for the strategy to succeed. Following a lack of progress with another vendor, the organization was severely limited on time to achieve program goals, so upon engaging Syniti they requested the entire migration program, including mock runs, be completed in an aggressive 5-month window.

Solution

Syniti deployed the Syniti Knowledge Platform as the organization’s answer for the data migration. The platform quickly collected employees’ HR and payroll data from a diverse set of legacy systems and facilitated the merge and migration of data before the load into the SAP system. Alongside the seamless migration, Syniti’s team of 100% focused data consultants delivered real-time dashboards for the organization that showed the clear status of progress in what was a business-critical project.

Outcome

The organization successfully went live with near 100% data quality, well within the aggressive timeframe. The organization cited the tremendous dedication, diligence and expertise of the Syniti consulting team as key for the successful on-time and on-budget outcome. With SAP now live, the organization has moved onto other strategic priorities, retaining the Syniti Knowledge Platform and the consulting team as a key partner for the next round of data initiatives.

Following the program, the Syniti team also assisted the organization with the decommissioning of the legacy systems, further providing substantial savings in licenses and hosting fees.